Most surveys show that people generally leave their jobs because they don’t like their boss. When the relationship is bad, everything is bad.
To build better relationships with workers, psychologist A.J. Schuler, writing in Inc. magazine, says:
- Go on listening tours. Learn what people like about their jobs and what they don’t like very much. Get to know your people in your shop in a nonthreatening way.
- Ask what they want in the long term. If you know what their ambitions are, you can find ways to help them get to where they want and also help them meet the needs of the print shop.
- Decide what people’s best talents are. People will be the happiest doing what they do best.
- Be friendly whenever you can. Smile. Or people will hide information you need to manage them effectively.
- Teach and correct in private. Get into a private conversation and try to understand why the person did what they did in the way they did. Correct them without a lot of fuss.
- Don’t try to be everyone’s friend. If you were just promoted, your relationship with individuals will change. Don’t try to still be “one of the gang.”
- Don’t display power unnecessarily. If you find you need to prove who’s in charge a lot, you’ll be less in charge than you think you are. People will sense if you see them as the enemy or try to always prove you’re the smartest or most powerful, you’ll have less legitimate authority in the end.