Inevitably, you are going to eventually have a problem with an order. Whether your customer points it out to you, or you need to be the one to notify them, there are specific tools that you can use to be better prepared for the situations. In today’s Short Attention Span Webinar, Kelly and Bill offer suggestions on how to best handle either one of these scenarios.

Short Attention Span Webinars are sponsored by the National Association for Printing Leadership (NAPL).

The Short Attention Span Webinars are developed and delivered by Bill Farquharson (NAPL) and Kelly Mallozzi ( and sponsored by PagePath Technologies, Inc.

Both Bill and Kelly come from a print background with nearly 50 years of combined sales experience.

PagePath Technologies, Inc. Is a leader in Web-to-Print storefronts.