Availability during weekday evenings and weekends at no additional cost, sets new standard for customer service.
Plano, IL Oct 25, 2006: PagePath Technologies, Inc. today announced significantly extended support hours for its MyOrderDesk online orderflow system for print shops.
Continuing its commitment to outstanding customer service, PagePath has raised the bar again by establishing a free Customer Care Center with extended support hours. The new MyOrderDesk Customer Care Center is available 15 hours per day, from 7 AM to 10 PM Central time on weekdays. Customer care is also on call for urgent issues during weekends from 7
AM to 10 PM Central time. The free Customer Care program is available by both email and by phone.
The new Customer Care hours take effect immediately.
“Recognizing that print shops often work from early morning to late at night, and on weekends, the new extended hours provide our customers access to customer care when they need it,” commented Joe Kern, Customer Care manager for PagePath. “Our free training sessions, free customer support, and now the expanded weekday and weekend support hours are
unmatched in the industry,” he continued.
PagePath’s MyOrderDesk is a private-branded solution that combines print-to-web, web-to-print, automated proofing, automated pricing, reordering and more. It is added to a printing organization’s existing Website or used in a Website supplied by PagePath. There are no monthly or transaction fees for using the system.
With MyOrderDesk, a print shop can provide its customers with time savings and convenient 24×7 ordering while the print shop enjoys increased production efficiency, reduced turnaround times, and increased profitability.
PagePath Technologies, Inc. was founded in 1983 and is headquartered in Plano, Illinois. The firm pioneered the use of the Internet to place orders and transmit documents with an easy to use “point & click” system in 1996. MyOrderDesk was twice named “Product of the Year” by PrintImage International & “Best of Breed” by Xerox.
More information on PagePath’s MyOrderDesk is available at www.PagePath.com, or by calling 630-689-4111.