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Graphic arts service providers encounter a number of problems when customers attempt to send their files over the Internet for reproduction.
MyOrderDesk can help solve these problems:
- Your organization does not have a Web site
- Your organization has a Web site but requires customers to obtain, install and learn how to use FTP and file compression software
- Your organization has a Web site but customers can only send one file at a time
- Customer does not compress files
- Current Web-based file upload requires customer to count files before selecting them to send
- Current Web-based file upload does not compress files
- Customer must call or send e-mail to notify your organization of a new job
- Orders and files arrive in separate workflows and must be manually married
- Your organization must manually confirm receipt of customer order or files
- Customer does not have FTP software
- You train customers to use FTP software and they use your training to do business with your competitors
- High customer training costs
- Files take too long to transfer
- Files arrive without adequate work order information
- Files sent to incorrect location
- Files arrive scrambled
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Saves you and your customers time |
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Saves you money |
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Eliminates file and workflow problems |
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Reduces training costs |
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